Zenplify SA operates ZEN ERP and the website www.zen-erp.ch.

This Privacy Policy explains how Zenplify SA processes personal data in accordance with Swiss data protection law, in particular the Federal Act on Data Protection (revFADP), and, where applicable, the EU General Data Protection Regulation (GDPR).

Privacy at a glance

We value your privacy and process your personal data only where necessary to respond to your requests, perform a contract, take steps at your request before entering into a contract, comply with legal obligations, or pursue our legitimate interests in operating and improving our website.

We do not sell or otherwise intentionally share your personal data with third parties for marketing purposes.

Analytics

You can visit our website without registering or providing any personal information. However, our servers temporarily store information about each access in server log files. The following data is collected automatically and retained for up to twelve months:

• the IP address of the requesting computer (anonymized where technically possible)
• the date and time of access
• the name and URL of downloaded files
• the website from which the access originated (referrer URL)
• the operating system of your computer
• the browser you use

We use Matomo to obtain aggregated website usage statistics. Matomo is configured without cookies and does not create individual user profiles or track visitors across websites. The analytics data is used solely to understand how our website is used and to improve its performance and content.

We may analyze server log data, including IP addresses where available, in the event of attacks on our network infrastructure or where necessary to investigate security incidents or comply with legal obligations.

Contact forms

When you submit a contact form, request a free trial, or book an appointment, we collect the information you provide, such as:

• Name
• Email address
• Company (if provided)
• Job title (if provided)
• Phone number (if provided)
• Any additional information you include in your message

We use this information only to respond to your request, provide the requested services, and communicate with you.

To protect our contact forms against spam and automated abuse, we use ALTCHA, a privacy-friendly CAPTCHA solution. ALTCHA does not use tracking technologies or share personal data with third parties.

Data sharing

We only disclose your personal data if you have expressly consented, if we are legally required to do so, if disclosure is necessary to enforce our rights (including contractual claims), or if it is necessary to perform a contract with you.

Our website is hosted on servers in Switzerland by Infomaniak SA. Personal data is processed by our hosting provider solely for the purpose of hosting, operating, and maintaining our website.

Data retention

We retain personal data, including contact information you submit, for as long as necessary to process your request, provide our services, comply with legal obligations, or for as long as reasonably necessary to maintain a business relationship with you.

Data security

We use appropriate technical and organizational security measures to protect your personal data against manipulation, partial or complete loss, and unauthorized access by third parties. We continuously review and improve our security measures in line with technological developments.

Links to social media

Our website contains a link to our LinkedIn profile. Clicking this link will take you to LinkedIn. Once you leave our website, the processing of your personal data is governed by LinkedIn’s Privacy Policy. We have no control over how LinkedIn processes your personal data.

Your rights

You have the right to:

• Request access to your personal data.
• Request correction of inaccurate data.
• Request deletion of your personal data, where applicable.
• Object to or request restriction of certain processing.
• Withdraw consent where processing is based on consent.
• Request data portability, where applicable.

To exercise your rights, please contact us using the contact details below.

You also have the right to lodge a complaint with the competent data protection authority if you believe your personal data has been processed unlawfully.

Amendments to this privacy policy

We reserve the right to update this Privacy Policy. Any changes will be published on our website.

Contact

If you have any questions about this Privacy Policy or the processing of your personal data, please contact us using the details below or via the website contact form.

Zenplify SA
Chemin de Mornex 3
1003 Lausanne
Switzerland

Last updated: 25 June 2026